Uber reportedly offered a $31 credit to a woman who said her driver offered her oral sex in hopes that she would give the service a “second chance.”
Newsweek on Wednesday published emails exchanged between the woman and two of Uber’s marketing managers that detailed the company’s response to the incident.
The incident occurred in March when the woman hailed an Uber ride in London. The passenger’s first email to Uber described the driver as “very forward and quite creepy” and said that he asked her if she wanted him “to go down on” her. The woman wasn’t satisfied by the response to that email from one of the company’s marketing managers, so she sent another that described the encounter in more excruciating detail.
“Towards the end of the journey he was asking if I liked blow jobs, saying that he was very good at going down on girls or giving ‘sucky sucky’ to girls and did I want him to do it to me,” the second email read, as quoted by Newsweek. “He even suggested that he could pull over into a side street and do it now if I wanted, which was I think the scariest part of the drive.”
A second marketing manager responded to that email with a full refund of the ride and £20, or $31, in credit “in hope that you will give us a second chance,” according to Newsweek.
The company would not tell Newsweek whether the driver had been fired, venturing only that “driver in question is no longer on the Uber platform.”
“Any driver who is accused of acting inappropriately is suspended from the platform while an investigation is undertaken,” an Uber spokesperson told the publication. “We would of course refund a trip if an incident had occurred or the rider was not happy.”
On Monday, the Indian capital of New Delhi banned Uber after police arrested one of its drivers who allegedly raped a female passenger. That driver had served jail time for allegedly raping another passenger in 2011 while working for a different taxi service, although he was ultimately acquitted in that case.