Facebook on Tuesday introduced a redesigned “Help Center” section of its website with six large, color-coded icons representing different help section topics. The new Help Center now includes a list of the most popular questions asked by users at the bottom as well.
The company also expanded its “Support Dashboard” worldwide, which includes information on the status and Facebook’s response to content posted by Friends and others that a user has flagged inappropriate that (by hitting the “Report Story or Spam” button in the upper right hand corner of a post).
“We believe this new design will allow you to find the information you’re looking for faster,” wrote Facebook’s Safety team in an official company post.”We’ll continue to improve on this experience in the months ahead.”
