Minnesota Gov. Mark Dayton (D) said on Tuesday that on the first day of open enrollment for Obamacare, the call center for the state exchange was targeted by robocalls aimed at jamming the lines.
“Somebody’s trying to jam the call center, and making robocalls to try to snafu the thing — which is deplorable,” Dayton told the Star Tribune. “They’ve identified that culprit, and are acting … to exclude them from the system.”
Scott Peterson, the chief business technology officer with the state’s IT services, told the Twin Cities Pioneer Press said that the call center on Tuesday morning received thousands of calls from the same number, which he said was “consistent with a robocall” operation.
The number of calls received on Tuesday appears to have broken records set in past years, and residents complained about long wait times with the call center, according to the Star Tribune.