Harvard Professor Threatens Restaurant With Lawsuit Over $4

--FILE--View of slices of roast duck with condiments at a restaurant in Hong Kong, China, 5 December 2013. Chinese food– or at least some portion of it – may be soon joining the likes of kimchi and Mediterranean... --FILE--View of slices of roast duck with condiments at a restaurant in Hong Kong, China, 5 December 2013. Chinese food– or at least some portion of it – may be soon joining the likes of kimchi and Mediterranean food on Unesco’s list of intangible cultural heritage items. The Chinese Cuisine Association, which tried to get Chinese cuisine on the list in 2011 when it proposed more than 30 foods and food-preparation techniques, is making another go at getting Chinese food on the organization’s list. But this time, they’re making a more targeted recommendation. Which Chinese foods should make the Unesco list? Opinions are nearly as diverse as Chinese cuisine itself. Judith Farquhar, author of “Appetites: Food and Sex in Post-Socialist China,” says she’d go for dumplings. Qu Hao, a Chinese chef who won the China Golden Chef Award given by The Chinese Cuisine Association, recommends braised sea cucumber with leeks because it “enjoys a long history,” he says Shi Xiusong, chef and general manager of Da Dong Roast Duck restaurant, recommends his restaurant’s specialty dish as a combination of inheritance and innovation with a storied history. Meanwhile, Shu Qiao, editor of the Chinese Epicure magazine and an author of several books about food, recommends fermented tofu and Shaoxing wine. MORE LESS
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Harvard Business School professor Ben Edelman wants his $4 back.

Last week, he ordered food from Sichuan Garden in Brookline and discovered that the restaurant charged him $4 more than what was on its online menu, Boston.com reported.

Edelman contacted the restaurant, and one of the restaurant chain’s employees, Ran Duan informed the professor that the the menu on the Sichuan Garden website has been out of date for a while.

Edelman was incensed. He then demanded that the restaurant refund him $12 since he noted that the “Massachusetts consumer protection statute” requires businesses to compensate customers three times the amount of an overcharge.

When Duan agreed to refund Edelman only the difference between the online menu prices and the amount he was charged, the professor threatened the restaurant with legal action. Edelman indicated that the restaurant should refund all customers who were overcharged.

Duan later told Edelman in an email that a lawyer had advised him that a disclaimer on the restaurant was covered by a disclaimer on its website stating that prices vary at the chain’s multiple locations.

When Edelman disputed this, Duan asked, “is this really worth your time?”

And according to Edelman, it is.

“The more you try to claim your restaurant was not at fault, the more determined I am to seek a great sanction against you,” Edelman wrote in his response.

Edelman told Boston.com he has not yet decided whether to pursue legal action, but has notified local officials about the matter.

Read the full email exchange between Edelman and Duan at Boston.com.

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Notable Replies

  1. “Waaaaaaaaaaaaaaaaaaaaaaaaahhh!”

  2. Seriously, Professor? Way too much time in his hands.

  3. What I want to know is were the wontons four extra dollars worth of awesome?

    If they were, Tartaros just HAS to get some takeout.

    And BENGHAZI!

  4. I’ll take 'Biggest Douchebags in Boston" for $200.

  5. And Obama’s Birth Certificate.

Continue the discussion at forums.talkingpointsmemo.com

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