Google’s email service, Gmail, suffered a mass temporary service disruption on Wednesday night, just a day after Gmail unveiled a new feature that lets users compose a new email without navigating away from their inbox.
Users who tried to access Gmail received messages saying: “We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes,” and “Unable to reach Gmail. Please check your internet connection or company’s network settings.”
Updated 2:20 p.m. EDT, Thursday, November 1: A Google spokesperson provided TPM the following statement about the situation late Wednesday night: “We believe about 10% of our users experienced difficulties reaching Google for six minutes this afternoon. We apologize to everyone affected and have worked hard to get our services back to normal as quickly as possible.”
In addition, a Google spokesperson informed TPM that the outage did not have anything to do with the unveiling of Google’s new “compose” window for Gmail.
This article’s headline has been altered to remove any suggestion that the new “compose” feature was related to the outage.
