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The Core Challenges of Social Media

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December 18, 2022 6:54 p.m.

I know we’ve been a bit Elon-centric here of late, but the latest developments should prompt us to look to some of the core challenges behind what we now call social media. The Musk saga is comparatively simple: a middle-aged buffoon on one-half midlife crisis, one-half power trip running roughshod over everything. But outside such extreme cases there are more basic challenges. The essence of the social media business proposition is to be the venue for literally everyone talking about everything while managing the venue through automated processes which keep the staff capacity and costs low. Put a different way, success means scale: revenues growing exponentially while costs grow arithmetically.

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