10.26.13 | 2:16 pm
Be Glad Your Policy Was Dropped?

TPM Reader BN explains why those dropped policies are often a good thing …

I live in a state with its own exchange and don’t need the subsidy, so I don’t have any experience with the federal exchange, but I think my experience is still relevant to the overall discussion.

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10.26.13 | 11:06 am
Call Me Maybe?

From TPM Reader CP on our Real Lives series …

I don’t hear many people discussing the fact that you can enroll in the federal exchange via the 800 number and can bypass trying to fill out the application form on the web site. After hitting the glitches on the web site, I called the 800 number and got through right away. A very professional woman enrolled me and said I should be receiving the comparison charts for healthcare plans in the regular mail within two weeks. I called back a couple of times to double-check on that and to ask a question or two and immediately got through each time I called.

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