Are we not grasping the nature of the problem itself? TPM Reader ST says the issue isn’t so much the website as legacy computer systems throughout the federal bureaucracy and the need to stitch them all together until a single interface.

I’ve been following the flawed Healthcare.gov rollout with some interest. I’ve been working in the technology space for over 10 years, with experience both working on Federal systems and in the private sector.

What has surprised me most about the reaction to the rollout is how even seasoned IT pros seem to be misunderstanding large parts of the problem.

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