Top Admin Official Apologizes For HealthCare.gov Rollout

Marilyn Tavenner, the administrator of the Centers for Medicare and Medicaid Services, goes over her notes on Capitol Hill in Washington, Tuesday, Oct. 29, 2013, prior to testifying before the House Ways and Means Co... Marilyn Tavenner, the administrator of the Centers for Medicare and Medicaid Services, goes over her notes on Capitol Hill in Washington, Tuesday, Oct. 29, 2013, prior to testifying before the House Ways and Means Committee hearing on the implementation of the Affordable Care Act. Stressing that improvements are happening daily, the senior Obama official closest to the administration's malfunctioning health care website apologized Tuesday for problems that have kept Americans from successfully signing up for coverage. (AP Photo/J. Scott Applewhite) MORE LESS
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A top administration official formally apologized Tuesday for HealthCare.gov’s troubled rollout and its impact on Americans shopping for health insurance.

“I want to apologize to you that the website has not worked as it should,” Marilyn Tavenner, administrator for the Centers on Medicare and Medicaid Services, said in front of the House Ways and Means Committee, directing her apology to frustrated consumers. “We are working around the clock to deliver the shopping experience you deserve.”

 

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