The UK parliamentary report on phone hacking at News International concludes that:
In the rush to “get it behind us”, News International neglected to go further than the narrow confines of the due diligence exercise it had commissioned in response to Clive Goodman’s employment claim. Ironically, by not taking Clive Goodman more seriously, the company ensured that, far from being put behind them, the matters that Clive Goodman raised in his appeal were left to fester untreated. The reputational damage is by now far worse than it would have been had the company acted on Clive Goodman’s warning early in 2007.
