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Secret to Eternal Life?


I arrived in New York and planned to rely solely on my cell service until I found a permanent-ish living situation and could again get a land line. After a few months I found my own apartment and opened a new account, again with MCI. A few years passed, and as I was about to begin my third and final year in grad school I received an alarming correspondence - that my student loans could not be approved because of an issue with my credit.

I immediately obtained a copy of my credit report to discover that there was a substantial claim against me - from MCI - for my long cancelled LA phone line! After my own lengthy journey down the Kafkaesque customer service wormhole, I was able to get the matter resolved, which was no easy task. The whole thing was insane - especially because I was a current MCI customer in a different city whilst they were sending a collection agency after me in LA, without ever contacting about the matter. But in the end their explanation was the same, my old number had "regenerated". Needless to say I switched service providers soon after that.

About The Author


Josh Marshall is editor and publisher of TalkingPointsMemo.com.